10% Discount on strollers with the code SUMMER. (Valid July 10th - July 31st)

Ordering

Welcome to Babycare!

The best place on the net to find a smart selection of the best baby products.
We have created an easy-to-navigate shopping experience for all expectant parents, grandparents and anyone who knows anyone who is having a baby. Our secure ordering system is online 24 hours, 7 days a week!
We selected the quality products that we believe you will want and need. And we are constantly adding more.
Established in 1970, Babycare has since been the best place to shop for your babyproducts.
In 1998 Babycare went online and became the first online babyshop in the Netherlands.
From our facility and shop in Veendam, Groningen, our great team of professionals are dedicated to serving you. You are invited to pay us a visit and see for yourself! 

Official dealership; guaranteed quality

Babycare holds official dealerships of all carried brands.
All products are sourced directly from the manufacturer or the official distributor for the Netherlands.
For you as an end consumer this has benefits:

  • All products come with the official manufacturers warranty.
  • All products comply to the safety standards of the European Union. (CE compliance)
  • Products are serviced conforming to the latest directives, using original spare parts.
  • By direct contact with manufacturers our sales- and service departments have the latest information on products. This is why we can supply you with the latest product information and have your products serviced using the latest insights.

Search for products

We offer a few methods to find the products you are looking for:

  • When you are looking for a specific product.
    Please submit a search phrase, brand name or part of either one in the text box at the left of the screen. Only matching products will be displayed.
  • Browsing.
    Use the product categories at the left of the screen to browse the Babycare site.

Product information 

You found a product, but you need more information? Please click the product picture.

Placing your order

When the products you want to order are in your shopping cart you can finalize your order by clicking 'Shipping' on the top-right of the screen or 'Shipping Quote' on the bottom-right of the Shopping Cart screen.
In the following screens you will find these subjects:

  • Shipping address and shipping method.
    If you want your order delivered at a different address you can specify this. You could for example have your order delivered at you work address. 
    Please note that your order usually will be delivered during business hours.
    The available shipping methods and shipping costs will be displayed. Shipping costs for international orders are based on destination, weight and volume. Within the Netherlands your order will ship at a maximum of Euro 5.95.
    All orders will ship via PostNL or UPS. You can decide on the carrier when finalizing your order.
    We will keep you updated on the status of your order. Tracking information will be sent to you by e-mail.
  • Billing address and payment method.
    The billing address will be the main address on the invoice. Your invoice is e-mailed to you immediately upon completing payment for your order. 
  • Order Confirmation.
    Please check all details and correct if necessary. Then click 'Confirm Order' and your order is transmitted.


Ordering by phone

If you prefer to order by phone, please call our sales desk at +31(0)598-635500. (Tuesday-Friday: 10.00-17.30 hr, Monday and Saturday: 10.00-17.00 hr. CET.)
With phone orders you can not log in to review the status of your order nor can you register for our newsletter and receive discount offers.
We will however send you updates on the status of your order by e-mail.

Do you have any questions?

All questions, remarks and suggestions are welcomed by our sales desk. Have you got a question about a product or found a broken link? Babycare is always looking for new ways to better serve our customers, so we greatly appreciate your comments and suggestions.
The staff at the sales desk is awaiting your call: +31(0)598-635500. (Tuesday-Friday: 10.00-17.30 hr, Monday and Saturday: 10.00-17.00 hr. CET.) 
You can also send an e-mail

Full contact details

  • Phone
    Talk to a real live human at +31(0)598-635500 (Tuesday-Friday: 10.00-17.30 hr, Monday and Saturday: 10.00-17.00 hr. CET.) 
  • If you need a quick answer to your question, please give us a call.
  • E-mail
    You can send us an e-mail using the contact form.
  • Last, but not least 'LIVE'; the shop.
    For more than 45 years, Babycare has been the best place to shop for your baby products.
    From our facility and shop in Veendam, Groningen, our great team of professionals are dedicated to serving you.
    You are invited to pay us a visit and see for yourself!
    We are located at the verge of the centre of Veendam. Free parking is available at the parking lot located at the'Molenstreek'.
  • Babycare
    Kerkstraat 1-3
    9641 AL Veendam
    the Netherlands


Shop opening hours
Tuesday
10.00-17.30 hr. Central European TimeWednesday
10.00-17.30Thursday
10.00-17.30Friday
10.00-17.30Saturday
10.00-17.00

Disclaimer

  • Product compliance
    The products featured on our website have been designed to comply with the statutory legal requirements and relevant safety standards of the Netherlands and/or the European Union (CE compliance).
    We can therefore make no representation or warranty that any product is compliant with health, safety or other legal requirements which apply outside the Netherlands.
    Please contact the Babycare sales desk with any questions on compliance of featured products: +31(0)598-635500. (Tuesday-Friday: 10.00-17.30 hr, Monday and Saturday: 10.00-17.00 hr. CET.)
  • Currency conversion
    As Babycare is based in the Netherlands, all transactions will be in Euro. The currency converter on our website provides a convenient means for you to view our products in your own currency. The exchange rates are updated on a regular basis.
    For all orders that are placed in a different currency than in Euro, the order value can only be used as an indication.
    The currency exchange rate will be determined by your bank or credit card issuer at time of shipping of your order.
    Babycare can not be held responsible for any change in currency exchange rates.
  • Up-to-date collection
    Babycare stocks the newest products and models and incorporates a major part on its website. However it is possible that an article is no longer available. You will then hear from us as soon as possible.
  • Computer woes
    The pictures on this site are selected and processed with great care. It is however possible that due to the characteristics of your monitor and video card pictures display different to the original. Most common are color errors.
    When in doubt just don't hesitate to contact us. (Babycare sales desk: +31(0)598-635500, Tuesday-Friday: 10.00-17.30 hr, Monday and Saturday: 10.00-17.00 hr. CET.) 
    For secure ordering your webbrowser has to support SSL connections.
  • Applicable law
    By visiting our store you agree that the laws of the Netherlands, without regard to principles of conflict of laws, will govern these terms and conditions of use and any dispute of any sort that might arise between you and Babycare or its affiliates.