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These are our payment methods

Babycare offers a number of payment methods so that customers worldwide place an order and pay for it.
Processing is provided by our dedicated partner Buckaroo.
Babycare staff is here to help in case you have any questions!
 
 

 

Tax Free shopping, EU shopping

Sales tax (VAT) can be quite confusing. Especially when you are travelling or when you are placing an order to be shipped internationally.
 
 

Refunds

Refunds are always done towards the original payment method. So please make sure you will be able to access the payment method that you have used. This is also the case for gift cards and gift card codes!
 



 
 
 
1

Direct Debit Cards: iDEAL, eMaestro and Giropay

When you have internet banking in The Netherlands, Belgium and Germany, you can use iDEAL, eMaestro or Giropay without having to register.
With these payment methods you can pay for your order in a familiar, safe and easy way. You pay in the trusted payment environment of your own bank.
  • An order that is paid via direct debit is processed immediately and you'll receive your payment receipt via e-mail a few minutes after finalizing your purchase.

 
  Photo by Paul Felberbauer on Unsplash - Babycare.nl


 
 
 
2

Credit Cards: Mastercard, Visa and American Express

Babycare accepts Mastercard, Visa and American Express credit cards.
Your card details are sent through a secure channel to Buckaroo, our payment service provider.
Please note that you will be invoiced in Euro. When you credit card is in a different currency, your credit card company or bank will do the currency exchange. Please contact your bank when you are unsure about the exchange rate.
  • An order that is paid via credit card is processed immediately and you'll receive your payment receipt via e-mail a few minutes after finalizing your purchase.
  • A currency exchange rate website may give you a good idea of your order value in your own currency. Our favorite is XE.com. Please note that your bank decides on the exchange rate.
  • Only credit cards that have security codes enabled are accepted. With Mastercard this is called Mastercard Securecode, with Visa this is Visa Secure and with American Express this is called Safekey. Please make sure you have your authentication code available during checkout.


 
 
3

Payment platform: PayPal

PayPal is a very secure and easy to use payment method. It's free to use and you can connect it to your credit card or bank account.
  • An order that is paid via Paypal is processed immediately and you'll receive your payment receipt via e-mail a few minutes after finalizing your purchase.
  • A PayPal account must be fully verified by PayPal, otherwise your payment may not go through. This means that your order address and the address in your PayPal account must be identical. Please check your PayPal account when you are in doubt.


 
 
 
4

Using your bank account: SEPA Bank transfer

If you want to pay by bank transfer, choose the payment method 'SEPA bank transfer' in the check-out. In the check-out of our payment processor Buckaroo you then follow the instructions for the payment method 'bank transfer'. The order will be shipped as soon as we receive the payment. Please allow a few business days for your payment to propagate.
  • An order that is paid via SEPA bank transfer is processed when the payment has arrived. You'll receive your payment receipt via e-mail automatically when your payment arrives.
  • When the payment does not arrive within 7 days your order will be cancelled automatically. Please contact customer support when you received the cancellation message but you did make payment.

 
  Photo by Charles Deluvio on Unsplash - Babycare.nl


 
 
5

Gift Cards: Fashion Cheque and VVV Gift Card

Fashioncheque and VVV Gift Card are Dutch gift card initiatives. These can be redeemed in the checkout.
  • When the gift card holds more value than the order amount, the remaining value is retained on the card.
  • When the order amount is higher than the value on the card, you can pay the remainder using any of the other payment methods.
  • Do not throw away the gift card when you have used it's value: In case of an order return the refund will be done to that card!

 
  Pay using Bitcoin at Babycare.nl - Photo by Thought Catalog on Unsplash


 
 
 
6

Cryptocurrency: Bitcoin and Ethereum

Bitcoin (BTC) and Ethereum (ETH) are digital currencies, that can be sent from user to user. Transactions are verified by network nodes and recorded in a public ledger called a blockchain.
Babycare accepts Bitcoin and Ethereum as these are the most prevalent cryptocurrencies.
You can place your order using the 'SEPA Bank transfer' option during checkout.
In the comments-field (step 6 of the checkout) you can let our support staff know that you want to pay using either Bitcoin or Ethereum.
Via mail we'll get back to you with the wallet address and the order value equivalent in BTC or ETH.
  • Please select the 'SEPA Bank transfer' option during checkout and let us know in the comments field.
  • Via e-mail you'll be contacted by Babycare support staff.
  • An order that is paid for via Bitcoin or Ethereum is processed after confirmation in the blockchain. We'll send you the payment receipt via e-mail as soon as your payment is recorded. During business hours this is usually within 2 hours.